Terms and Conditions VIENNA FASHION WEEK / MQ VIENNA FASHION WEEK / MQVFW / VFW is a creative headz production / hereinafter referred to as creative headz
- general
All services provided by the online store for the customer are exclusively based on the following General Terms and Conditions. Deviating provisions shall only apply if they have been agreed in writing between the online store and the customer. - conclusion of contract
Only persons who have reached the age of 18 and are not restricted in their legal capacity at the time of conclusion of the contract are entitled to conclude a contract with the online store.
The offers of the online store on the Internet are a non-binding offer to the customer to order goods in the online store.
By ordering goods from the online store on the Internet, the customer implicitly makes a binding offer to conclude a purchase contract.
The online store is entitled to accept this offer within 5 calendar days by sending an order confirmation. The order confirmation will be sent by creative headz by e-mail at the latest upon delivery of the goods. After unanswered expiration of the 5-day period, the offer is considered rejected.
Contract language is German. - delivery times
All items will be delivered within 1-2 weeks, if available from stock and only while stocks last.
The delivery time is 5 -10 working days and begins with the dispatch of the order confirmation. The delivery time is not binding, unless otherwise agreed in writing.
If an item is not available at short notice, we will inform you by e-mail about the expected delivery time, provided that we have an address from you.
Some items have a longer delivery time.
In the event of delays in delivery, such as force majeure, traffic disruptions and orders from higher authorities and other events for which the online store is not responsible, no claim for damages against the online store can be asserted.
If the delivery is delayed and omitted due to the fault of upstream suppliers (impossibility), the online store shall not be liable for this. - packaging and shipping
For delivery within Austria and packaging costs, the online store charges a pro rata flat rate of 5 EUR, regardless of the number and weight of items.
For delivery and packaging costs within the EU, the online store charges an amount of 10 EUR per KG packaging weight of the articles.
At the request of the customer, express deliveries can also be made. The additional costs incurred in this case shall be borne by the customer.
Transport insurance will be taken out at the customer’s expense. Transport damages are to be reported immediately to the deliverer. - prices and payment
5.1 All prices stated are final prices which include the statutory value added tax of currently 20%. The prices are in Euro.
5.2 The final prices do not include the cost of packaging and shipping.
5.3 Due to the constant updating of the Internet pages of the online store, information provided at an earlier time regarding the price and condition of the goods lose their validity. Errors and misprints remain reserved.
5.4 The price shown at the time of submission of the customer’s offer is decisive for invoicing.
5.5 Payment for the goods is made via woopayments a payment service provider. Payment options are Visa, Mastercard, and others. Exceptions are valid only if agreed in writing between the online store and the customer.
5.6 The customer is obliged to pay the invoice amount immediately.
5.7 If the customer has not fulfilled his payment obligation after the expiry of the period specified in paragraph 6, the online store reserves the right to charge the customer for any additional reminder and processing fees arising from this.
5.8 If the customer is in default of payment, the online store shall be entitled to claim default interest at the legally prescribed rate. The right of the online store to assert any further claims for damages remains unaffected. - reservation of proprietary rights
Until full payment, the ordered goods remain the property of the online store (retention of title). If the customer is in default of payment, the online store is entitled to take back the goods. This does not constitute a withdrawal from the contract unless this is expressly declared.
7 Warranty
7.1 The Customer’s claims against the Online Shop based on a defect in the goods shall be governed by the statutory provisions.
7.2 The Customer undertakes to inspect the goods for any defects upon receipt and to inform the Online Shop immediately if such defects are discovered. Should the customer discover at a later date that the goods are defective, he shall be obliged to inform the online store immediately upon discovery of the same. If the customer fails to notify the online shop of a defect, the goods shall be deemed to have been approved.
7.3 Defects in the goods shall not include damage caused by the customer through improper handling or handling contrary to the terms of the contract. Decisive for improper and contrary to the contract are the specifications of the manufacturer of the goods.
7.4 The warranty period is based on Austrian law. It begins with the receipt of the goods.
7.5 The warranty expires in any case of interventions, repairs or attempted repairs by the buyer or unauthorized third parties. - limitation of liability
Unless otherwise stated below, further claims of the customer, regardless of the legal grounds, are excluded. The online store shall therefore not be liable for damages which have not occurred to the delivery item itself, in particular the online store shall not be liable for the loss of profit or other financial losses of the customer. Insofar as the contractual liability of the online store is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.
The above limitation of liability shall not apply if the cause of damage is based on intent or gross negligence or if personal injury is involved. Furthermore, it shall not apply if the customer asserts claims regulated by law.
The provisions of the Product Liability Act shall remain unaffected. If the online store negligently violates an essential contractual obligation, the obligation to pay compensation for property damage is limited to the typically occurring damage.
If the supplementary performance is carried out by way of a replacement delivery, the customer shall be obliged to return the goods first delivered to the online store within 14 days at the expense of the online store.
The return of the defective goods must be made in accordance with the statutory provisions. The online store reserves the right to claim damages under the legally regulated conditions.
The limitation period is based on the Austrian legal situation. The period begins with the delivery of the item. - data protection
The customer agrees that his personal data received by the online store in the context of the business relationship, electronically stored and processed. It is pointed out that in the sense of this provision determined data are collected and processed exclusively for the purpose of providing services, in particular for the purpose of order processing and accounting. The online store does not pass on customer data to third parties.
10 Copyright
All third-party logos, images and graphics displayed are the property of the respective companies and are subject to the copyright of the respective licensors. All photos, logos, texts, reports, scripts and programming routines displayed on these pages, which are our own developments or have been prepared by us, may not be copied or used in any other way without our consent. All rights reserved. - place of jurisdiction
11.1 Unless otherwise provided by law, the place of jurisdiction shall be the registered office of the online store.
11.2 Austrian law shall apply to all disputes that may arise from this legal relationship, excluding the conflict of laws rules. The application of UN sales law is excluded.
12 Validity of the General Terms and Conditions
By placing an order, the customer accepts the General Terms and Conditions of the online store. If a provision of these terms and conditions, for whatever reason, is void, the validity of the remaining provisions shall remain unaffected. Verbal agreements must be confirmed in writing to be valid.
Your creative headz team
Terms of use VIENNA FASHION WEEK / MQ VIENNA FASHION WEEK / MQVFW / VFW – a creative headz production (hereinafter referred to as website operator)
- use of the site All contents of our website are protected by copyright. We expressly permit the use of all data for private, non-commercial use. In case of duplication, the copyright and property rights of the website operator must be explicitly pointed out. Contents may not be changed in any way and may not be used or displayed on other Internet sites or networked computers without written permission. Any use for public or commercial purposes requires the written consent of the website operator. Violation of these conditions obligates to immediate destruction of all printed, copied, downloaded or otherwise acquired content. The website operator reserves the right to assert further claims for damages.
- internet pages and links websites also contain cross-references (links) to websites of other providers. The website operator is not responsible for third-party content that can be accessed via such links. The external offer was checked for illegal content when it was linked for the first time. Only if we determine or are informed that an offer contains illegal content will this cross-reference (link) be removed, insofar as this is technically possible and reasonable. We use browser-side “cookies” and server-side “session IDs” in our web pages to make it easier for the user to use our online offers. Our “cookies” and “session IDs” do not contain any personal information about the users of our websites. E-mail address, name and address remain anonymous.
- upload & download The website operator provides the users of the website with files for download (download). These data are provided exclusively for PR purposes. All files provided for download have been tested and were free of viruses at the time of provision. Any further distribution of the files provided by the website operator on the Internet or in or on other media is strictly prohibited and only possible with the written permission of the website operator.
- Warranty The information on our website is created with the utmost care. However, the website operator does not assume any liability for its completeness or suitability for certain purposes. The use of the content provided on the Internet pages is at the sole risk of the user. The website operator accepts no liability for any damage to or failure of equipment. If the website operator publishes prices or price lists on the pages, these prices are subject to change. Misprints and errors excepted.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.